Account Manager

Job Title: Account Manager

Location: Hertfordshire

Position: Permanent

Salary: base salary £45k to £50k

Reference Number: AM21

Categories: Account Manager, Hertfordshire, Sales

Department:      Sales

Reporting to:     Sales Director


Responsible for reporting on and meeting agreed Sales and profit budgets for the LEGO team within the company developing and managing business opportunities via relationships with client managers and senior management. Support regional team leaders and find regional and global program opportunities. Direct team to deliver the best possible solutions.

Key Function: 

Being the senior “face” of the team working with the senior leadership team within the clients, defining the client specific strategies and helping them deliver against their retail goals whilst at the same time ensuring the company as the long-term agency of choice.

In role it is your responsibility to ensure that the teams adopt the right approach to reach the best commercial for both the client and ourselves, whilst knitting together the various markets regionally and globally.

Work with the Sales Director and the team Program Manager to deliver monthly and quarterly Core Sales targets at the right margins.  Reporting major change in plan at earliest opportunity and developing options to ensure adherence to budget.

Main Duties:

Spend plenty of time with key customer stakeholders, planning and strategizing with them to protect future share and to keep the client motivated by the company.

Lead and direct internal team as needed to deliver programs. Identifying project opportunities and direct actions appropriately.

Regularly update of Sales plan along with detailed report on project changes, new news, critical outcomes and margin variances. Providing practical short term and long-term options to address changes in sales numbers.

Work with senior leadership at the company to identify team growth and direction and structure so that we are always focussed on the tomorrow and setting ourselves up for long term success with LEGO.

Key strategic thinker and direction setter for large (£3,000,000 plus) clients. 

Analyse and review projects together with the Program Manager and with team to find continuous improvement and better ways of working through the entire project flow.

Ensure we are set up for success scoring well against client KPI’s and SLA’s.

Be prepared to present to exec team at any time regarding your area.

Lead team in delivering excellent project processes and outcomes. Assess whether the right commercial decisions are being made and make recommendations to improve end results commercially, strategically, tactically.

Lead and challenge the cross functional team behind their decision making and test thinking to ensure long term sustainable growth.

Use the marketing function of the company effectively to help solidify our position within the global account and team.

Be the spokesperson for the the company tools and latest innovations within your account to ensure that best practise is brought in and shared around.

Preparing weekly / monthly updates on forecasts along with overview report of business movement, incremental opportunities, and threats.  Report and update management team as needed.

Network within your client, building relationships and levels throughout. Man marking various client levels with the company employees so that we are connected in the best possible way at all levels.

Experience and Qualifications:

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